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Workser’s AI agents work on their own and ask only when a step is risky. You don’t have to watch them all the time: they text you when a task is done or stuck, and you can open any task to watch its browser live.

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What always waits for your yes

  • Refunds, deletes and cancellations
  • Payments from $50, including at website checkouts with your card
  • Emails to people you haven’t trusted yet
  • Anything a Never rule in your Company knowledge stops
Everything else it just does. Roles add their own: a Sales Rep’s first email to each new lead waits for your yes, and an HR Coordinator asks before messaging candidates you haven’t trusted yet. Each role’s rules are on AI agents and teams.

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Trusting a contact

Emails wait for your yes until you trust the contact. Once you trust someone, the AI agent can email them without asking each time.

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Answer a question

When an AI agent needs you, the task shows what it wants to do and why. Say yes, say no, or tell it what to do instead. It also tells you in your chat app if you’ve connected one.

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What Stuck means

A task says Stuck when the AI agent can’t finish it on its own. It tells you what it needs, for example:
  • a login that expired or was never saved: add it in Logins,
  • an app it isn’t connected to: connect it,
  • information only you have: answer in the task.
Fix what it needs and send the task again, or give it a clearer instruction. A task that stops pays for what actually ran.

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When a task costs more than expected

  • It passes its estimate: it asks you once whether to keep going or stop, and keeps working while you decide.
  • It reaches its spending limit (10% of your monthly credits, unless you set your own): it pauses and asks. Keep going lets it use the same amount again. Stop the Task stops it, and you pay only for what it used. With no answer in 4 hours, it stops.
See Task spending limit.

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Mistakes

Every finished task is checked against what you asked before it says Done. Risky steps wait for your yes. You can see each step it took, and you pay for what actually ran.